Our team of experienced Novell engineers are experts with Novell products and solutions. We specialize in Novell NetWare, Open Enterprise Server (OES), Suse Linux, and GroupWise. We have internal escalation channels to Senior Engineers as well as access to Novell Engineers when necessary. We can help you solve any Novell problem.
Server crash? Abends? Performance Issues? Do you feel like you are banging your head against the wall? Is it the middle of the night, and there's no chance of getting anybody on the phone at this hour? Think again.
We are available 24 hours per day, 7 days per week (24 x 7). We're just a phone call away. We help people with Novell problems every day, and we can help you with your toughest Novell issues. Call us now for immediate help.
If your support issue is not a critical outage, you can find out about our other support options on our support overview page.
Intended for mission critical after hours outages. No contract or other pre-arrangement required.
Credit card required / accepted over telephone.
24x7 Support, based on availability of on-call support engineer.
$1,500 minimum billed per service call, includes up to 4 hours of consulting services. Overages billed at $350/hour.
Services rendered on a T&M basis and can be onsite or remote.
If your issue is not a mission critical outage, please contact us during business hours for other attractive support options.
Contact Us Anytime For Immediate Help
Our on-call engineer can be reached at the following phone number. If you reach a voice mail message, please leave your call back number so our engineer can get back to you as soon as possible. Note that if you are calling during regular business hours, it's best to call our main office number.
1-602-503-2549
- 24 x 7 On-Call Engineer - Mission Critical Outages only
1-888-690-0013
- Office Phone Number (Business Hours)
480-988-7215
- Office Phone Number (Local Arizona)
We accept AMERICAN EXPRESS, VISA, and MASTERCARD. When you call in for support, we will process your credit card information over the phone.
Terms: Our goal is to provide immediate access to an engineer to start troubleshooting your system. However, emergency services are handled on a first come, first serve basis. Services are provided remotely or via telephone. On-site service is subject to availability, scheduling, and travel fees.
"After Hours" is defined as anything on Saturday, Sunday, National USA Holidays, and anything before 8:00am or after 5:00pm Monday - Friday. This is based on Arizona time, which does not observe Daylight Savings Time.
Save Time & Money Working with Experts
Our consulting team is one of the best in the industry. We are experienced Novell experts and understand how to work through most Novell related problems. We have worked with companies similar to yours, and can handle any problem large or small. While we do charge a premium for our services, we guarantee that we can get the job done right, and save you time, money, and frustration.
